MELISSA ALEXANDER

Doug Grove

AIA

Lean Operations / Process Improvment

Doug has more than 30 years of leadership in planning specialty retail and healthcare environments, with more than 10 years being devoted to Lean leadership and improving healthcare operations. Doug provides workshop facilitation, lean education and medical planning for healthcare organizations practicing integrated care and facility design. He is a Certified Lean Leader with training from Virginia Mason Medical Center and Shingijutsu Global in Japan. He co-authored and implemented a lean design methodology at Virginia Mason Medical Center in Seattle using 3P (Production-Preparation-Process) and Integrated Project Delivery principles.

PROFESSIONAL AFFILIATIONS

American Institute of Architects

Certified Lean Leader

REGISTRATIONS

Registered Architect: WA, OR

EDUCATION

Bachelor of Architecture,
University of Oregon

RELEVANT PROJECT EXPERIENCE

PeaceHealth, Ambulatory Care Facility Prototypes and Standards*
Vancouver, WA  |  Healthcare Strategist & Lean Workshop Facilitator


Virginia Mason Medical Center
          - Hospital Addition and Emergency Services*
          - Integrated Care and Facility Design Process*
Seattle, WA  |  Healthcare Strategist & Lean Workshop Facilitator


Oregon Health and Sciences University (OHSU) Elks Children's Eye Clinic
Portland, OR  |  Healthcare Strategist and Lean Workshop Facilitator


CHI Franciscan Health
          - Harrison Cancer Center, Shell and Core
          - St. Joseph Medical Center Tacoma MOB*
          - St. Francis Hospital Ambulatory Care Center Lean Planning*
          - Auburn Medical Office Building*
Various, WA  |  Healthcare Strategist and Lean Workshop Facilitator


Evergreen Healthcare, Musculoskeletal Center in DeYoung Pavilion*
Kirkland, WA  |  Healthcare Strategist & Lean Workshop Facilitator


Group Health Cooperative
          - Outpatient Clinic Prototype*
          - Puyallup Clinic*
Washington  |  Healthcare Strategist & Lean Workshop Facilitator


Highline Medical Center, Westwood Village Community Clinic*
Seattle, WA  |  Healthcare Strategist & Lean Workshop Facilitator


*Experience prior to NBBJ